Consumers Energy Restores Power to 90% of Customers Impacted by Late December Weather

JACKSON, MI, Dec. 30, 2025 – Consumers Energy crews worked overnight to continue restoring power to customers following the late-December winter weather that swept across Michigan. The two waves of storms impacted nearly 230,000 customers and our lineworkers’ successful efforts have resulted in the lights back on for almost 90% of customers.

“We understand how frustrating it is to be without power and we thank customers for their patience as our crews continue working around the clock to get the power restored. Crews from six states and Canada joined with our Consumers Energy crews as we continue our restoration efforts,” said Norm Kapala, one of Consumers Energy’s Officers in Charge for restoration.

Consumers Energy has deployed nearly 630 crews to restore power today and is committed to an all-hands-on-deck response with a goal to restore power to all communities, including the hardest hit areas in Northwest and Mid-Michigan by end of the day tomorrow.

Customers can check the status of outages at www.ConsumersEnergy.com/OutageCenter. They can also sign up for outage alerts and restoration times sent to a phone, email or text message, Text ‘REG' to 232273 or visit www.ConsumersEnergy.com/alerts. 

“The back-to-back winter weather felt across the state was damaging but now that the winds have died down, crews are able to be out in the field in full force responding to outages,” Kapala said. “For anyone that needs to travel, we encourage you to please keep our co-workers and their safety top of mind.”

Consumers Energy urges the public to keep important safety tips in mind: 

• Be alert to crews working along roadsides. Drivers should slow down or stop and wait for oncoming traffic to clear so they can go safely past. 

• Stay at least 25 feet away from downed power lines and report unguarded downed lines by calling 9-1-1 and Consumers Energy at 800-477-5050.  Consumers Energy reminds people that falsely calling in downed lines actually slows down the restoration process for everyone. 

• Never use a generator in an attached garage, basement, enclosed patio or near any air intakes. Doing so could cause a generator to produce hazardous levels of carbon monoxide, an odorless, colorless and deadly gas. Read more guidance on safe generator use here. 

• Consumers Energy will trim or remove trees interfering with electric restoration activities. Once safe to do so, clean-up of debris from tree trimming or removal during a storm emergency is the responsibility of individual property owners. 

• In some cases, the mast that holds the electric service wires to a home or business may have been damaged or torn away. Crews will reconnect the wires to a home, but only a licensed electrician can repair or replace a mast or a cable.